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    • Toyota - Automotive Industry

    Toyota Car
    Reinventing Toyota Ecuador’s Operations for the Digital Era
    From a 20-year-old legacy system to a real-time, globally recognized platform driving speed, accuracy, and service excellence.
    40%Faster spare parts delivery
    50%Reduced System downtime

    About Toyota

    Toyota Ecuador is the regional distributor and service provider for Toyota vehicles, coordinating with Toyota International to ensure world-class quality in sales, after-sales, and spare parts management. 


    The company operates across multiple locations and serves thousands of customers, requiring agile, secure, and reliable technology systems to manage inventory, logistics, and customer service.

    Country
    Ecuador
    Industry
    Automotive
    Tech Stack
    Python, Flask, Web & Mobile Apps, IAM Services, CI/CD Pipelines.

    The Challenge:
     Modernizing a Critical, 20-Year-Old System

    Toyota Ecuador’s 20-year-old inventory and operations management system had reached its limits.

    Key issues included:
    • •Outdated architecture with shared dependencies that slowed system evolution.
    • •Limited web-only access, preventing staff from using data in the field.
    • •Lack of integration between Toyota Ecuador’s internal processes and Toyota International’s requirements.
    • •Inefficient spare parts storage and location tracking.
    The goal wasn’t just to replace the old system, but to enhance what worked, integrate new features, and provide real-time data access to support timely decision-making across the organization.
    Our Approach: Accelerate Toyota’s Inventory Management for the Future
    1.

    Designing Coexistence Without Disruption

    We established shared dependencies between the old and new systems, creating a plan where both could operate together without risking data consistency. This enabled a gradual transition to TEMS, minimizing operational disruptions.
    2.

    Aligning Local and Global Needs

    We mapped Toyota Ecuador’s processes and Toyota International’s requirements, consolidating them into a single, value-driven functionality set that served both perspectives.
    3.

    Redefining the Architecture

    • Implemented an Identity and Access Management (IAM) service, giving Toyota granular control over permissions and security across all applications.
    • Set up continuous integration and deployment (CI/CD) flows to ensure quality control and rapid availability of updates and new features.
    • Split application components:
    • Backend (Python + Flask): Business logic, data management.
    • Client Applications (Web & Mobile): Field operations, dashboards, and reporting for purchase, sales, and inventory changes.
    4.

    Enabling Versatility and Growth

    This modular architecture allowed Toyota to add new components to its technology ecosystem, integrate with other systems, and reuse the IAM service across different applications.
    5.

    Field-First Operations

    Unlike the old system, TEMS allowed operational staff to compare and share data with customers and partners on-site, even during business trips, without interrupting their workflow.

    Key Features Implemented

    Warehouse Location Management

    Optimized storage by size and function, reducing search and preparation time for spare parts.

    Faulty Part Detection

    Early identification for returns, warranties, and stock replenishment.

    Real-Time Data Access

    Enhanced ability to make quick, informed decisions.

    Cross-Application IAM Integration

    Centralized, secure identity management
    App view 1 Toyota

    The Impact

    • 40% faster spare parts preparation and delivery due to optimized storage strategies.
    • Reduced operational downtime during system transition thanks to coexistence planning.
    • Improved standing: In 2019, Toyota Japan recognized TEMS as a management benchmark in the region.
    • Future-ready architecture, enabling expansion into vehicle tracking and logistics management.

    The Results: Measurable Business Impact

    Financial Advancements

    $155K
    saved annually in special orders
    $625K
    Losses prevented with accurate inventory

    Operational Gains

    100%
    Real-time stock updates
    20%
    Higher warehouse efficiency

    Service Reliability

    94%
    96%
    Service rate reliability
    21%
    Fewer back orders

    Voices from Toyota

    Toyota logo

    "TEMS enables decision-making precision we never had before."

    Denny Gallo
    Manager
    Toyota logo

    "The platform has mastered inventory management in ways that directly impact our service excellence."

    Guillermo Terán
    Operations Lead

    FAQs

    The primary goal was to replace Toyota Ecuador’s 20-year-old inventory system with a modern, real-time platform that integrated both local and international requirements, optimized operations, and enabled field access without disrupting ongoing work.

    We designed both systems to coexist during the transition, maintaining data consistency while gradually replacing old features with new ones. This allowed users to adapt to TEMS step-by-step without downtime.

    The solution was built with a Python + Flask backend, web and mobile applications for field operations, Identity and Access Management (IAM) services, and continuous integration and deployment (CI/CD) pipelines for faster updates.

    We introduced warehouse location management, categorizing spare parts by size and function. This reduced search and preparation time by 40% and improved faulty parts detection for returns and warranties.

    Yes. In 2019, Toyota Japan recognized TEMS as a management benchmark in the region for its operational efficiency and adaptability.