Toyota Ecuador is the regional distributor and service provider for Toyota vehicles, coordinating with Toyota International to ensure world-class quality in sales, after-sales, and spare parts management.
The company operates across multiple locations and serves thousands of customers, requiring agile, secure, and reliable technology systems to manage inventory, logistics, and customer service.
Toyota Ecuador’s 20-year-old inventory and operations management system had reached its limits.
"TEMS enables decision-making precision we never had before."
"The platform has mastered inventory management in ways that directly impact our service excellence."
The primary goal was to replace Toyota Ecuador’s 20-year-old inventory system with a modern, real-time platform that integrated both local and international requirements, optimized operations, and enabled field access without disrupting ongoing work.
We designed both systems to coexist during the transition, maintaining data consistency while gradually replacing old features with new ones. This allowed users to adapt to TEMS step-by-step without downtime.
The solution was built with a Python + Flask backend, web and mobile applications for field operations, Identity and Access Management (IAM) services, and continuous integration and deployment (CI/CD) pipelines for faster updates.
We introduced warehouse location management, categorizing spare parts by size and function. This reduced search and preparation time by 40% and improved faulty parts detection for returns and warranties.
Yes. In 2019, Toyota Japan recognized TEMS as a management benchmark in the region for its operational efficiency and adaptability.
